End-user application for your customers to raise Tickets in just 3 clicks!
How to Create Tickets (System app)
How to Login to IT-Connect(System app)
Creating Tickets
How to Manage Tickets on Service Desk (IT-Connect)
How to Manage your ticket details
How to Cancel Tickets(System app)
How to Chat with Support Resource(System app)
Adding Attachments to a Ticket
How to Schedule Time to Connect with Support Resource
Update Profile Settings
How to Send Feedback for Resolved Tickets
Login to IT-Connect
Creating Tickets for themselves
Manager-initiated Ticket Creation for Team Members
Managing Own Tickets on Service Desk Page
Managing a Team Member Ticket on Service Desk
Managing Ticket Details
Chat with Support Resource
Adding Attachments to a Ticket
Scheduling a Time to Connect with Support Team
Cancelling Tickets
Sending Feedback for a Resolved Ticket
Update Profile Settings