There are two types of users added on DeskDay
Manual Users
SSO Users
Manual Users
When a manual user is created, they will receive an email with an activation link. Using this link, they can activate their account and set a password.
Login Instructions for Manual Users
Once activated, manual users can log in by entering their username and the password they set during activation.
Login for SSO users
SSO users can log in to IT-Connect using their organization’s Single Sign-On.
Login Instructions for SSO Users
Enter your username on the login screen.
You will be redirected to a pop-up window.
Log in using your domain credentials.
Select “Open IT-Connect” to proceed.
If you chose the "Stay signed in to all your apps" option when installing Office applications on your device, you’ll be able to access IT-Connect seamlessly—without being prompted to enter your password again.
