Cancel a Ticket from Service Board
To cancel or close tickets, you can select either the "My Tickets" or "Team's tickets" option depending on whether you need to perform the action on your own ticket or a ticket belonging to a member of your team.
To begin, select the ticket that you wish to cancel.
Once you have selected the ticket, A button will appear at the top.
Click on the "cancel ticket" option to change the ticket status to "cancelled."
By following these steps, you will be able to cancel a ticket quickly and easily with the least number of clicks.
