Skip to main content

How to Schedule Time to Connect with Support Resource

Jobin Johny avatar
Written by Jobin Johny
Updated over 11 months ago

Users can schedule a desired time to connect with the technician.

To schedule a time, the user has to follow these steps:

Step 1: Open your ticket
To start the process, you need to open the ticket that you have created.
​

Step 2: Schedule the meeting
On the right-hand side of the ticket window, you will see a drop-down menu labeled "Schedule time to connect with technicians". Click on this drop-down menu and select the date and time that works best for you.
​

Step 3: Confirm the schedule
After you have selected the date and time, click on the "Schedule" button to confirm the meeting.
​

Step 4: Connect with the technician
Once you have scheduled the meeting, your technician will be notified and will be ready to connect with you at the scheduled time.

Did this answer your question?