DeskDay Mobile App (for technicians)
The mobile app serves as a powerful service desk for technicians, enabling them to manage tickets, communicate with customers, track time, and update ticket details on the go. With real-time notifications and seamless access to key features, technicians can resolve IT issues efficiently, ensuring fast and effective support from anywhere.
By Basil1 author7 articles
- How to Create a Ticket from the Mobile App for Technicians
- How to Access Tickets in the Mobile App
- How to View Ticket Details in the Mobile App
- How to Manage Ticket Properties and Checklists in the Mobile App
- How to Use the Chat Feature in the Mobile App
- How to Use the Actions Tab in the Mobile App
- How to Assign a Technician to a Ticket
