Skip to main content
All CollectionsDeskDay Mobile App (for technicians)
How to Manage Ticket Properties and Checklists in the Mobile App
How to Manage Ticket Properties and Checklists in the Mobile App
Jebin Joice avatar
Written by Jebin Joice
Updated over 4 months ago

  1. Open the Overview Tab: Go to the ticket’s overview tab.

  2. Add Properties and Checklists: Use the ticket properties and checklist sections to add more details and create checklists for easier ticket handling.

  3. Add Time Entries: The overview tab also contains the ticket timer where you can add time entries.

Did this answer your question?