DeskDay

Open the Chat Tab: In the ticket, switch to the chat tab.

Chat Functionality: You can switch between different chat modes and add attachments.

1. Open the Chat Tab: In the ticket, switch to the chat tab.
2. Chat Functionality: You can switch between different chat modes and add attachments.

How to Use the Chat Feature in the Mobile App

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.