ServiceDesk
Configure service desk settings to standardize, automate, and optimize service delivery
By Jobin and 1 other2 authors9 articles
- Create and manage boards
- Service Level Agreements (SLAs)
- Managing custom fields
- Add and Manage Tags
- Adding and managing checklists
- Configure quality assurance rules for tickets and projects
- Archive and restore tickets, projects, and announcements
- Manage service categories and sub-categories
- Manage service statuses
