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Add and Manage Tags

Jobin Johny avatar
Written by Jobin Johny
Updated over 2 weeks ago

How to View or Update Tag Attributes

To view, add, edit, or delete tags, follow these steps:

  1. Open the Control Center from the side navigation bar.

  2. Under the Service Desk section, click on “Tags”.

  3. To add a new tag, click the “Tag +” button at the top right of the screen.

  4. To edit an existing tag, simply click on the tag in the list and make your changes.

  5. To delete a tag:

  • Select the checkbox next to the tag(s) you want to remove.

  • Click the Delete button in the bottom action bar to confirm.

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