How to View or Update Tag Attributes
To view, add, edit, or delete tags, follow these steps:
Open the Control Center from the side navigation bar.
Under the Service Desk section, click on “Tags”.
To add a new tag, click the “Tag +” button at the top right of the screen.
To edit an existing tag, simply click on the tag in the list and make your changes.
To delete a tag:
Select the checkbox next to the tag(s) you want to remove.
Click the Delete button in the bottom action bar to confirm.