To manage the default board for the tickets, follow these steps:
Step 1: On side navigation bar, access the Control Center
Step 2: Choose the "Boards" option from Service Desk section
Step 3: Select the “Tickets” tab on the new window that appear, you can view the existing boards.
Step 4: Use toggle button on each board's card to make it default board for tickets
That's it! Your preferred Board will now be the default board for all the tickets.
To manage the default board for the projects, follow these steps:
Step 2: On side navigation bar, access the Control Center
Step 2: Choose the "Boards" option from Service Desk section
Step 3: Select the “Projects” tab on the new window that appear, you can view the existing boards.
Step 4: Use toggle button on each board's card to make it default board for projects
That's it! Your preferred Board will now be the default board for all the projects.
