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How to Configure the Global Header and Footer of Emails

Jebin Joice avatar
Written by Jebin Joice
Updated over a month ago

Set up a consistent header and footer for all outgoing emails from DeskDay. This ensures your branding or important disclaimers appear on every email automatically.

Steps:

  1. Go to the Control Center
    From your DeskDay dashboard, open the Control Center.

  2. Access the Templates Section
    Under Account Preferences, find the Templates card and click to open it.
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  3. Open Global Settings
    In the Templates section, click on Global Settings. A drawer will open with fields for adding Header and Footer content.
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  4. Enter Header and Footer Content
    Add your custom header and footer text, HTML, or branding details in the respective fields.

  5. Save Your Global Settings
    Once filled in, the header and footer will automatically apply to all outgoing email templates.

Tips:

  • To override the global header and footer on individual templates, check the "Override Global Settings" box within that template.
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  • Use this override to add personalized signatures, campaign-specific notes, or different branding for select messages.

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