How to get support mail for your account

Follow the steps get support mail for your account

Step 1: Go to the side navigation bar and choose the "Control Center" option.

Step 2: Choose the "Email" option from Channels section

Step 3: Your Support Email box at DeskDay will be mentioned over there.

Step 4: Emails sent to support Email ID are automatically converted into tickets.

Alternatively , You can create a rule in your current support mailbox to forward incoming emails to your DeskDay specified support email id ([email protected])

Note:-In next releases you can setup your support desk email address as per your wish.