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Organization-Wide Implementation of IT-Connect (MS Teams)

To deploy IT-Connect into users' personal Teams environments, follow these steps:

Jebin Joice avatar
Written by Jebin Joice
Updated over a month ago

Add IT-Connect Using an App Setup Policy

  1. Sign in to the Teams admin center and navigate to Teams apps > Setup policies.

  2. Click Add to create a new policy.
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  3. Enter a name and description for the policy.

  4. In the Installed apps section, click Add apps.
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  5. In the Add installed apps pane, search for “IT-Connect”. You can also filter the apps by the app permission policy.

  6. Select Add to include IT-Connect.

Pin IT-Connect to Your Teams Client

  1. Under the Installed apps section, find the Add apps+ option.
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  2. Pin IT-Connect as needed.

  3. Click in Save to setup the new policy.
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Assign Users

  1. Navigate to the App setup policies.

  2. Select the policy that you want to "Assign" using the checkbox to the left of the policy name.
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  3. Click on the Manage users drop-down menu and select Assign users.
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  4. In the side panel that appears, choose the users you want to assign.
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The setup is now complete! IT-Connect will appear in the Apps area for your users shortly. If it doesn't, feel free to contact us at: [email protected].

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