How to attach tags for a ticket.
To attach tags for a ticket, follow these steps:
Open the service desk module on side navigation bar and select "Tickets" section.
Select the ticket that you wish to attach tags to and open it.
On the left top corner you will see a button for "Tags".
On clicking it a modal pop ups.
As you input tags, suggestions will appear, and you can choose those that closely match the keyword, Admin or super admin users can add tags for MSPs on "Service Desk Configurations" of "Control Center" "Attributes" section.
Click "Save" to save the ticket with the added tags.
Note: Adding tags will be helpful to you on manage your tickets for automation, filter, search etc.
