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How to Configure a Support Mail Server for Microsoft
How to Configure a Support Mail Server for Microsoft
Jobin Johny avatar
Written by Jobin Johny
Updated over a month ago

Setting Up a Microsoft Support Email

  1. Access Support Email Settings

    • Click on the "Support Email +" button.

    • From the options, select "Microsoft."

  2. Sign in with Microsoft

    • Click "Sign In" to proceed.

    • You'll be redirected to the Microsoft sign-in screen.

    • Enter your Microsoft credentials and complete the sign-in process.

  3. Customize Display Name
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    After signing in, set your preferred display name:

    • Choose your Company Name.

    • Use Technician Name.

    • Set a Custom Name of your choice.

  4. Assign Default Boards

    • Under the "Select Boards" section, assign default boards for the Microsoft email account.

  5. Set as Primary Email (Optional)

    • If you want to make this email the primary support email, enable the "Primary Email" option.

Your Microsoft-based support mail server is now configured and ready to use!

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