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Manage Resource details
Jobin Johny avatar
Written by Jobin Johny
Updated over 5 months ago

How to Update Resource details to the DeskDay.

This user manual provides step-by-step instructions, To update a resource details, follow these steps:

  1. On side navigation bar, access the Control Center

  2. Choose the "Resources" option from My Company section.

  3. From the list of resources displayed, choose the one you want to update or add details to.

  4. Click on the "General" tab on the pop-up window.

  5. Fill in all the necessary details in the fields provided.

  6. Click on the "Save" button to save all the information you have added.

By following these steps, you can successfully update resource's data to the system.

Resource details in the general tab

Email ID: Input the email ID of the resource.

First Name: Input the first name of the resource.

Middle Name: Input the middle name of the resource.

Last Name: Input the last name of the resource.

Desk Number: Input the number of the office desk.

Resource Type: Choose the resource type from the list available.

Location: Specify the location of the resource.

Work Type: Input the work type of the resource.

Work Role: Enter the designation of the Tech.

Phone Number: Enter the phone number of the resource

Manager name: Enter the manager’s name of the resource

Group: Select the group that the tech belongs to from the drop-down list.

Department: Enter the department of the resource

Time zone: Choose the time zone from which the resource will work from the list provided.

How to Enable/ disable a resource

  1. On side navigation bar, access the Control Center

  2. Choose the "Resources" option from My Company section.

  3. From the list of resources displayed, choose the one you want to Enable/Disable

  4. By clicking on it a modal pops up, select "General" Tab .

  5. A toggle button is situated in the upper right corner of the modal to enable/disable the resource feature.

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