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How to update customer billing contacts and address in DeskDay

Learn how to update a customer’s billing address and manage invoice email recipients.

Written by Jobin Johny

Update customer billing contacts

  1. Go to Customers from the left navigation

  2. Select Customers

  3. Open the customer you want to update

  1. Go to Billing & Contract

  2. Select Billing & Invoice

  3. Click +

4. Add recipients under:

  • To: Receives invoices

  • CC: Copied on billing emails

5. Select contacts from the list or add a new external email address

6. Click Add contacts to save

Update customer billing address

  1. In the Billing & Invoice section, scroll to Billing address

  2. Update the required address fields:

    • Address line 1

    • Address line 2

    • Country

    • State

    • City

    • Zip/postal code

  3. Save your changes

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