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How to update customer billing contacts and address in DeskDay

Learn how to update a customer’s billing address and manage invoice email recipients.

Jobin Johny avatar
Written by Jobin Johny
Updated over 3 weeks ago

Update customer billing contacts

  1. Go to Customers from the left navigation

  2. Select Customers

  3. Open the customer you want to update

  1. Go to Billing & Contract

  2. Select Billing & Invoice

  3. Click +

4. Add recipients under:

  • To: Receives invoices

  • CC: Copied on billing emails

5. Select contacts from the list or add a new external email address

6. Click Add contacts to save

Update customer billing address

  1. In the Billing & Invoice section, scroll to Billing address

  2. Update the required address fields:

    • Address line 1

    • Address line 2

    • Country

    • State

    • City

    • Zip/postal code

  3. Save your changes

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