The IT-Connect web portal provides a comprehensive interface for managing your support tickets through your web browser. Follow these steps to access the portal:
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Accessing the Web Portal
Step 1: Locate the Web Portal Link
Find the link to access the IT-Connect web portal from one of these locations:
Control Center: Navigate to the channels section in your control center
Direct Link: Use the web-app or web-portal link provided
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Step 2: Navigate to the Portal
Click on the web portal link. This will redirect you to a new screen - the IT-Connect web portal login page.
Step 3: Login to Your Account
Once redirected to the web portal:
Enter your login credentials (username and password)
Click the login button to access your account
You'll be taken to the main dashboard