Add a task to push IT-Connect software
You can add a task to push software onto devices. This enables you to have N-able N-central download and launch software to ensure all devices have IT-Connect software.
When you add a Push Third-Party Software task, you can select the software from any of the following locations:
The N-able N-central repository
Your local system
A network share
This procedure can only be performed at the Service Organization level or Customer level.
File names for installers or scripts cannot contain spaces.
Click Configuration > Scheduled Tasks > Add/Delete.
Click Add > Push Third Party Software.
Enter a Task Name.
Select the Credentials used to push third party software:
Use LocalSystem Credentials: use existing system level credentials to run the task.
Use Device Credentials: use existing device credentials to access the device for running the task.
Custom Credentials: specify a username and password to use for this task.
If N-able N-central cannot login using the configured device credentials, it defaults to the LocalSystem credentials.
Select the Location of the software, locate or select the install files and enter any additional parameter required to use during the installation.
Command line parameters for MSI installers must be in the format of: <filename> </i or /u> </additional parameters>. For example, MyInstaller.msi /i /qn. The following examples are invalid: MyInstaller.msi /qn or /i MyInstaller.msi /qn.
Task Handler
Select how N-able N-central manages the task using probes and agents:
Use Agent where available: local agents can used to run the task wherever they are available (otherwise the best available probe will be used).
Use probe only: specify a probe to run the task.
Targets
Restrict the list of devices on which the task will be run based on filter and/or device:
Filters: Use the filters to target a group of devices.
Specific Devices: Select specific devices.
Devices will not be displayed in the list if they cannot be configured as targets for the task. Other factors that may prevent devices from being targets include the device class or if the device is in a scheduled downtime.
Schedule
Set a time when N-able N-central runs the task:
Type: Select Now, Once or Recurring task type.
Execution Timeout: Define how long (in hours) before the task will be considered to have timed out.
In the Missed Executions options configure how far in the future N-able N-central should take action on a device that is currently offline, and how long it should wait, once the device powers on, before running the scheduled task.
Time to run: Define whether the task should only be run at the specified time or if it can be run as soon as possible if the device is offline at the scheduled time.
Settings for running task as soon as possible: If the device is offline, you can also define how many days after the original scheduled time that attempts will be made to run the task.
Notifications
Configure N-able N-central to send a notification upon the successful completion of the task, or if the task fails to complete.
Specify whether a notification will be sent to a Recipient based on one of the following:
Success: if the task is successful.
Failure: if the task is unsuccessful.
Click Save.
The scheduled task is saved to the repository. N-able N-central runs the task at the configured time. When complete, and if configured to do so, N-able N-central sends a notification to the selected recipients in the format defined by their user profile.
If you choose to edit the task, the edits may not be applied to the task if it has been initiated. Edits are applied to completed tasks only if they are recurring tasks.
When you run the task it runs under the Local System in the background; any user prompts will not be seen by the user. If the script or application requires user input, the task will timeout.