To archive Announcement, follow these steps:
First, access the service desk module on main navigation bar and click the section Announcement.
Select the Announcement you want to archive by clicking on it.
Once you have selected the Announcement, a side drawer will appear from right which contain archive option.
A archive confirmation screen will appear. Click on "Archive" to proceed with archiving the selected Announcement.
Congratulations! You have successfully archived the Announcement.
(Note: Ticket(s) can be restored from archive)
