Step 1: Navigate to the side navigation bar and select “Timesheet” under the Service Desk section.
Step 2: Select “Open” on the right-side screen that appears.
Step 3: Choose the desired month from the listed time periods.
Step 4: Click on the chosen time period to open a screen displaying worked hours, billable and non-billable entries, along with associated tickets.
Step 5: On the opened screen, locate and click on "Activity +".
Step 6: In the modal that appears:
Choose the activity type from the Activity type drop-down.
Select the customer associated with the activity from the Customer drop-down.
Enter the title for the activity in the respective field.
Pick the start date and end date using the date picker.
Decide on the billable status by activating the toggle button.
Enter a description of the activity in the provided description box.
Step 7: Click on “Save” to add the activity to the timesheet.
Congratulations! You have successfully added a new activity or event to your timesheet.