Start by navigating to the side menu and selecting "Service Desk." Within the Service Desk section, locate the "Projects" option and click on it.

In the window that appears, find and select "Project +" and click on it.

A modal window will pop up. Complete all the required fields and then click "Next." On the following screen, you should choose customer details from the respective section and input all project-related information. Additionally, you can include project members by clicking on the project button and selecting from the list. Once done, click "Next."

On the subsequent screen, you can incorporate milestones by clicking the "Add new Milestone" button. Customize the milestone names according to your needs. You will also find the "Add task" button on the right side of the screen, which allows you to add pertinent tasks under each milestone.

After you have added all the necessary milestones and tasks, finalize the process by clicking "Create" to create the project.