How to view details on the Quality Assurance Board for a particular time period.

To view details on the Quality Assurance Board for a particular time period, follow these steps:

Step 1: Navigate to the side navigation bar of the service desk and choose "Quality Assurance".

Step 2: On the screen that opens to the right, Locate the “time period” drop-down and click on it.

Step 3: From the dropdown list, choose the desired time period for which you wish to view the details and click on it.

Once you have completed these steps, you will be able to see all the relevant information about the health status of tickets at that particular time period.

NB: When you’re in the “Requests” Tab or “Projects” Tab you have to repeat these steps to view details in Quality Assurance Board for a particular time period.