How to view Announcement details.
To view Announcement, please follow the steps outlined below:
Navigate to the side navigation bar and locate the "Service Desk" drop-down menu.
βWithin the drop-down options, select "Announcement."
βOn the right side of the screen, you will find a list of all the Announcements. To view a specific message or Announcement, simply click on the desired item.
βOnce you have clicked on the Announcement, you will notice a side drawer to the right of the screen with "Message Details" and Users who have "acknowledged", "Not responded" or "Ignored" the Announcement.
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By following these simple steps, you can efficiently access and review Announcement details, ensuring a seamless user experience.