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Using the article editor and slash commands

Basil Mathai avatar
Written by Basil Mathai
Updated today

The article editor is designed to feel familiar, fast, and flexible. It supports rich formatting, media, and collaboration, similar to modern document tools.

The editor layout

When you open an article:

  • The title appears at the top.

  • The main editor area is where you write content.

  • Editing tools appear as you type / or select text.

  • Avatars of all currently active editors appear at the top left of the article.

This makes it easy to see who else is working on the same document.

Seeing active collaborators

  • Each avatar represents a technician currently active in the article.

  • Avatars update in real time as users join or leave.

  • You can continue editing without locking the article.

This supports smooth collaboration without conflicts.

Using slash (/) commands

Slash commands allow you to insert content blocks quickly.

How to use slash commands

  1. Click anywhere inside the article body.

  2. Type /.

  3. A list of options appears.

  4. Select the block you want to insert.

Available slash command options

Using /, you can insert the following blocks, in order:

  • H1 heading (24)

  • H2 heading (20)

  • H3 heading (16)

  • Bullet list

  • Numbered list

  • Checklist

  • Blockquote

  • Code block

  • Table

  • Attach image

  • Attach file

  • Embed PDF

Each option creates a new content section inside the article.

Creating and managing sections

  • Each block you add is treated as a section.

  • Pressing Enter creates a new section below the current one.

  • You can drag and drop sections to reorder content inside the article.

This makes it easy to restructure long documents without rewriting content.

Formatting using text selection

When you select text, a floating toolbar appears with formatting options.

Available text selection options

You can apply:

  • Bold

  • Italics

  • Underline

  • Strike through

  • Left aligned

  • Center aligned

  • Right aligned

  • Justified

  • Text color

  • Background color

  • Set as link

These tools are best for formatting existing content quickly.

Adding images and files

You can add images or files by:

  • Dragging and dropping them directly into the article

  • Using attach image or attach file from the slash menu

Images automatically resize to fit the article layout.

Bullet list

Use bullet list to group related items without a specific order.

Best used for:

  • Feature lists

  • Key points

  • Short, scannable information

Each bullet appears as a separate list item. Press Enter to add another item.

Numbered list

Use numbered list when the order of items matters.

Best used for:

  • Step-by-step instructions

  • Processes and workflows

  • Ordered tasks

Numbers are applied automatically and adjust when items are added or removed.

Checklist

Use checklist to create items that can be checked off.

Best used for:

  • Task tracking

  • Pre-checks or validations

  • To-do lists

Each item includes a checkbox that can be marked when completed.

Blockquote

Use blockquote to highlight important notes or callouts.

Best used for:

  • Warnings or reminders

  • Tips or best practices

  • Referenced text

Blockquotes visually separate important content from the main text.

Code block

Use code block to display technical content with proper formatting.

Best used for:

  • Scripts and commands

  • Configuration snippets

  • Code examples

You can select a language to apply syntax highlighting for better readability.

Supported languages in code blocks

When adding a code block, you can choose the language to apply proper formatting and readability.

The following languages are supported:

  • Plain text

  • JavaScript

  • TypeScript

  • Python

  • JSON

  • HTML

  • CSS

  • SCSS

  • XML

  • JSX

  • TSX

  • Java

  • C#

  • PHP

  • Ruby

  • Go

  • Rust

  • Swift

  • Kotlin

  • C

  • C++

  • Bash / shell

  • PowerShell

  • SQL

  • YAML

  • GraphQL

  • Markdown

  • Dockerfile

Selecting the correct language helps keep syntax clear and easier to understand for anyone reading the article.

Table

Use table to organize information into rows and columns.

Best used for:

  • Comparisons

  • Structured data

  • Reference information

Tables help present information clearly and consistently.

Attach image

Use attach image to upload and display images inside the article.

Best used for:

  • Screenshots

  • Diagrams

  • Visual walkthroughs

Images automatically resize to fit the article layout.

Attach file

Use attach file to upload supporting documents.

Best used for:

  • Reference files

  • PDFs or documents

  • Supporting material

Attached files can be downloaded by users viewing the article.

Embed PDF

Use embed PDF to display a PDF directly inside the article.

Best used for:

  • Long guides

  • Policy documents

  • External reference material

Embedded PDFs can be viewed without leaving the article.

Embedding videos

  • Paste a video link directly into the editor.

  • The video embeds automatically.

  • Embedded videos play inline within the article.

Best practices for editing

  • Use headings to structure long articles.

  • Drag sections instead of copying and pasting content.

  • Use code blocks only for actual code.

  • Coordinate with collaborators when multiple people are editing.

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